Privacy Policy
Last updated: June 28, 20261. Who We Are
TechLife LI ("we", "us", "our") provides doorstep and walk-in repair, and device buyback, services for smartphones, tablets, laptops, desktops, and smartwatches in and around New York. This policy explains what information we collect when you use our website or contact us, how we use it, and your rights regarding that information.
2. Information We Collect
- Contact information — name and phone number when you submit a quote request, callback request, or buyback enquiry.
- Device information — device type and a description of the issue (or, for buyback enquiries, device condition) that you provide to us.
- Usage data — pages visited, referring URL, browser type, and approximate location, collected automatically through analytics tools.
- Cookies and pixels — used for site functionality and for Google Analytics / Google Ads / Meta Pixel conversion tracking.
3. How We Use Your Information
- To respond to service or buyback enquiries and provide quotes.
- To schedule and complete doorstep or walk-in service.
- To send service updates and follow-up communication related to your enquiry or repair.
- To improve our website through aggregated, anonymized analytics.
- To measure advertising performance (conversion tracking only — we do not share personal data with Google or Meta beyond what their own platforms permit).
4. Sharing of Information
We do not sell, rent, or trade your personal information to third parties. We may share limited information with:
- Hosting providers, strictly to operate this website.
- Analytics and advertising platforms (Google Analytics, Google Ads, Meta), under their respective data-processing terms.
- Law enforcement or regulators, only when required by law.
5. Cookies
We use essential cookies to operate the website, and analytics/advertising cookies (Google Analytics, Google Ads, Meta Pixel) to understand traffic and measure ad performance. You can disable cookies in your browser settings, though some site features may not work correctly as a result.
6. Data Retention
We retain enquiry and service-related data for up to 2 years for record-keeping and warranty purposes, unless you request earlier deletion.
7. Your Rights
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data.
- Opt out of marketing communications at any time.
8. Children's Privacy
Our services and website are not directed at children under 13, and we do not knowingly collect personal information from children.
9. Security
We use industry-standard measures, including HTTPS encryption and access controls, to help protect the information you share with us.
10. Changes to This Policy
We may update this policy from time to time. Material changes will be reflected by updating the "Last updated" date above.
11. Contact Us
For any privacy-related questions or requests, contact us at fixscreenonline@gmail.com or +1 934-242-2350.